Privacy Policy

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

When you register for our webinars or contact us, we may collect:

• Full name
• Email address
• Phone number
• Age group
• Topics of interest
• Questions or messages you provide

1.2 Automatically Collected Information

When you visit our website, certain information may be automatically collected, including:

• IP address
• Browser type and version
• Device information
• Pages visited and navigation patterns
• Time spent on pages
• Referral sources

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Provide and Improve Services

• Facilitate registration for educational webinars
• Communicate with you about webinar details
• Respond to inquiries and support requests
• Improve our website and educational content
• Analyze usage patterns to enhance user experience

2.2 Communications

• Send webinar confirmations and reminders
• Provide educational materials related to webinar topics
• Share information about future educational opportunities

3. Legal Basis for Processing (Kenyan Data Protection Act)

Under the Data Protection Act of Kenya (2019), we process your personal data based on the following legal grounds:

• Consent: You have given clear consent for us to process your personal data for specific purposes.
• Contract: Processing is necessary for the performance of a contract with you (e.g., providing webinar access after registration).
• Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services and providing relevant educational content, as long as these interests are not overridden by your fundamental rights and freedoms.

4. Data Protection Measures

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:

• Secure data storage systems
• Encryption of sensitive data
• Access controls and authentication procedures
• Regular security assessments
• Staff training on data protection

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to collect information about your browsing activities. For detailed information about how we use cookies, please see our Cookie Policy.

You can manage your cookie preferences through our cookie consent manager. You may choose to accept or reject certain categories of cookies, with the exception of strictly necessary cookies that are essential for website functionality.

6. Data Sharing and Disclosure

We may share your personal information with:

6.1 Service Providers

We may engage trusted third-party service providers to perform functions on our behalf, such as:

• Webinar hosting platforms
• Email communication services
• Website analytics providers
• Customer relationship management systems

These service providers have access to personal information needed to perform their functions but are contractually obligated to maintain confidentiality and not use it for other purposes.

6.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency) in compliance with Kenyan law.

7. International Data Transfers

Your personal data may be transferred to, and processed in, countries other than Kenya where our servers or service providers are located. These countries may have data protection laws that differ from Kenyan law.

When we transfer your data internationally, we implement appropriate safeguards in accordance with the Data Protection Act of Kenya (2019), including:

• Using service providers with adequate data protection measures
• Implementing contractual safeguards
• Ensuring compliance with applicable data protection regulations

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The period needed to provide services and maintain records for business and legal purposes
• Whether you have a continuing relationship with us (e.g., registered for multiple webinars)
• Legal obligations to retain data for certain periods

9. Your Rights Under Kenyan Data Protection Law

Under the Data Protection Act of Kenya (2019), you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete information.
• Right to Erasure: You can request deletion of your personal data in certain circumstances.
• Right to Restrict Processing: You can request limitation of how we use your data in certain circumstances.
• Right to Data Portability: You can request transfer of your data to another service provider in a structured, commonly used format.
• Right to Object: You can object to certain types of processing, including direct marketing.
• Right to Withdraw Consent: If processing is based on consent, you can withdraw that consent at any time.

To exercise these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within 30 days in accordance with applicable law.

10. Children's Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

13. Data Protection Officer

Our Data Protection Officer can be contacted at:

Email: [email protected]

14. Complaints

If you believe that our processing of your personal data infringes data protection laws, you have the right to lodge a complaint with the Office of the Data Protection Commissioner of Kenya: